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QUALITY SUPPORT

We offer comprehensive support to companies in diagnosing and solving quality problems at the entry and dispatch stages of a production process, and also in reference to quality control processes in a company.

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PRODUCTION SUPPORT

We support your company by deploying qualified and diligent employees ready to offer support at each stage of the production process.

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LOGISTICS SUPPORT

We support you in conducting all logistical processes in a company from receiving deliveries to packing and managing stocks of production packaging.

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SortING

We sort individual batches of items according to the criteria agreed with you. We ensure the highest quality of service.

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Outsourcing

QSense’s flexible employee outsourcing offer provides cost optimization, full access to resources, reduced liability and time savings for your company.

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Rework

We restore the condition of improperly manufactured products to full compliance with your initial requirements.

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COMPONENT CLEANING

We offer component cleaning services (cleaning/deep cleaning). We restore your products to their assumed visual value.

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Warehouse management

We provide comprehensive warehouse space management services. QSense offers optimal space management and resource management.

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QUALITY SUPPORT

Diagnosing and solving quality problems

We offer full and comprehensive support to companies in diagnosing and solving quality problems at input and output stages of a production process, and also in reference to quality control processes in companies. Our activities translate into better communication between key departments, more effective management of suppliers or speed of implementing corrective actions. We apply standards and work according to SPC, CSL1, CSL2, GP12, Quality Wall, Lean, Keizen, 5S.

How can we help your business?

Entry Assurance

[QSEA = QSENSE ENTRY ASSURANCE]

We eliminate non-conforming deliveries before commencing the production process. We prevent losses at later stages of production. We standardize quality requirements in a company with regard to suppliers and prepare a database which is verified in accordance with the adopted KPIs.

We take on the responsibility for qualitative and quantitative control of components and raw material before sending it to warehouses or production lines. This task is entrusted to a specialised SQA department (Supplier Quality Assurance) which is formed in your company and is where our engineers and quality controllers work. They control individual deliveries from your company’s suppliers, in accordance with the widely accepted/normative specifications (i.e. AQL) or in accordance with the specific requirements of the end client.

We accept the duty of contacting the suppliers and also undertake periodical evaluation. The results from the analysis, we communicate with a company’s Board of Directors.

FOR WHOM

For companies which receive components from external suppliers, work with new suppliers and are subject to a large number of faulty deliveries.

Dispatch Assurance

[QSDA = QSENSE DISPATCH ASSURANCE]

We implement the so-called Quality Wall, owing to which we can effectively evaluate and measure the parameters of a final product before it leaves your factory or warehouse.

We also improve communication between key departments in a company. As a result all workers involved in the production process gain access to knowledge, data and facts that influence the level of quality in a company and the speed of solving problems.

Qsense’s Quality Wall is a solution that enables visual and functional control and measurement of the final product before it leaves the factory. This is a characteristic measuring system that aims at detecting irregularities, which is continually validated, repeatable and reproducible and continuously improved and monitored. This is a flexible solution which is adapted to clients’ needs in terms of the scope of control and reporting.

The Wall also constitutes an element of knowledge management in a company. This is a communication centre in an organisation which integrates all information concerning quality, alerts and important messages for the staff, quality control manuals or undertaken actions, followed KPI characteristics.

As a result each employee that plays a role in a given process, receives support and can make decisions based on verified data.

The Quality Wall is implemented by professional QSense controllers who are covered by a training program and their qualifications are subject to continuous verification.

FOR WHOM

Practically for every manufacturing company which conducts quality control; in particular large factories where there is a need to streamline the communication and knowledge management processeses and most of all the stabilisation of new and unstable processes.

PROCESS ANALYSIS AND AUDITS

[QSPP = QSENSE PROCESS PERFECTION]

We undertake audits and the mapping of quality control processes in a company. We conduct problem diagnostics, from finding its sources to proposing corrective or preventative actions.

Within an audit we also take a close look at activities at different levels of production, logistics and deliveries. Analysis and audits are conducted in accordance to norms implemented in a company or in accordance to a specific client’s requirements, i.e. it could be VDA audits, FMEA analysis, 5S improvements and lean audits.

Taking advantage of our knowledge and experience of team members we analyse the collected results and present them to the client in a clear, readable and understandable way.

We prepare tailor made professional reports that are then presented to the final recipient.

Then, as per a client’s request, we implement corrective actions: we map out processes (VSM) or determine the requirements for any required improvements.

FOR WHOM

For companies which do not have the necessary recourses and knowledge so as to implement new processes or which struggle with recurring unconformity issues.

ACTIONS AT THE END CLIENT

[QSCM = QSENSE CONTAINMENT MANAGEMENT]

Component selection and corrective actions

We assure the continuity of the production process and prevent losses by obtaining only compatible components for production. We immediately exchange or repair faulty parts. We undertake control in accordance with the Controlled Shipment Standard on level 2 in a place chosen by the client.

As part of containment we carry out the selection of components necessary for production before commencing the production process. By applying the tested control methods (visual or by means of measuring equipment) we perform 100 percent of statistical check of all products in reference to any indicated quantitative or qualitative features. At the same time, we identify faulty or defective components and reject them before they enter the assembly line. Upon a client’s request we can repair them or arrange for an exchange.

This guarantees that the production process will not be interrupted, and the company won’t incur costs resulting from stoppage or future complaints.

This is an immediate action, easy to implement and also effective. As a result you receive a deep analysis of quality problems in your company and implementation of comprehensive and long-term corrective actions. It can be carried out as part of CSL1 and CSL2.

CONTROLLED SHIPPING – level 1 & 2 (CSL1 & CSL2)

We undertake control according to the Controlled Shipment Standard on level 2 in a place chosen by the client (at the supplier, in client’s a warehouse or any other agreed place).

Controlled Shipping is a particular standardized process which is run in a situation when a supplier delivered products non conforming with quality requirements. The whole process starts when the accepted number of irregularities or number of non-conforming products determined in a contract occur.

This process can be launched at two or even three levels, each being precisely defined and regulates responsibility on the line recipient – supplier.

Resident

We offer the possibility of delegating an experienced worker who would reside at your plant. This resident worker is present in the factory all the time and has the required knowledge concerning sudden events or faulty deliveries. As a result he/she can immediately undertake corrective actions and minimise the risk of production delays or complaints. The resident worker can undertake selection tasks or evaluate efficiency, and if necessary organise and manage an additional team of people.

FOR WHOM

For companies which need immediate solutions to faulty components deliveries, accepting deliveries from new suppliers or high risk deliveries, when stoppage or production delays is connected with high costs or lost benefits (i.e. situation of pressing deadlines for orders, which when exceeded can incur contractual penalties). Especially for the automotive industry.

DEDICATED SOFTWARE

[QSPP = QSENSE PROCESS PERFECTION]

Depending on the customer’s needs, we supplement the control process with dedicated software elements. We can provide complementary solutions or the individual components needed to ensure the proper flow of data in the process.  

Our standard procedure is based on the following steps. First, we cover integration with the customer’s systems. We load/capture data from external systems. Then we record measurements and inspection data. We create input forms with validation that are tailored to the process and products in question. Next, we take care of collection and protection in the form of databases, files or photo documentation of products. In the next step, we process these entities. We categorize, group and define relationships. We further deal with inference and determine the compatibility of the process and products. Having the above, we are able to create the appropriate report for the customer. Dynamically generated documents or dashboards, are fully customized. The customer receives insight into the data and reports through periodically sent files, or an online portal. We archive all data according to the client’s wishes and guidelines.  

Our company is also involved in innovative technologies and solutions for employee training. We are developing applications of virtual reality, which make it possible to significantly increase the effectiveness of training and reduce its time. In times of limited mobility and increased need to maintain distance, these solutions find their applications very well.  

The data extracted from the training of individuals allows us to identify the characteristics of the employee, making it possible to precisely define his competencies and tailor training to his individual needs. The areas we are currently working on in the context of VR training, in addition to quality control, are occupational health and safety. 

Would you like to commission quality control? Are you looking for specialists? Ask and we will answer you as soon as it is possible.

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    QSense are the new standards of quality control

    Join our team

    Quality control, production and logistics support

    OUR SERVICES

    Check out how we can support your business

    Qsense in an innovative and professional way wants to meet the needs of even the most demanding of clients in the area of quality control and therefore would like to become a first choice partner.

    We specialize in providing quality control at all stages of manufacturing a product. Depending on our clients’ needs, we conduct
    operations during the production process, from its start and finish.

    1

    Quality support

    We provide a full and comprehensive diagnosis and solve quality problems in a company, from the beginning to the end of the production process, along with reference to quality control processes within a company.

    READ MORE ABOUT QUALITY SUPPORT

    2

    Production support

    We provide qualified and diligent workers who are ready to offer support at every stage of a production process.

    READ MORE ABOUT PRODUCTION SUPPORT

    3

    Logistics support

    We conduct logistics processes in a company, from receiving delivery through to packing and managing levels of production packing.

    READ MORE ABOUT LOGISTICS SUPPORT

    Our foundation is experience,supported by moderntechnological background

    PAWEŁ OLSZEWSKI — CEO QSENSE

    OUR VALUES

    Maximum long-term benefits, not short-term solutions

    At QSense we care that our clients receive the maximum long term benefit and not only a short term solution. As Peter Drucker believed “Quality in a service or product is not what you put into it. It is what the client or customer gets out of it” , so at QSense we believe that our services should provide a value that exceeds a client’s current needs.

    Individual approach to each project

    We tailor make our solutions by taking into consideration the benefits which the clients wants to achieve.

    The highest quality of work

    The basis for our work constitutes a collection of values and standards of operations worked out over the years.

    Partnership and Cooperation

    When entering your company we operate as if we are a part of it. We also maintain continuous contact with a client’s employees.

    MEET US

    We are engineers with many years of experience

    Passion, involvement, and determination in finding solutions for our clients are values that we have in commmon.

    MEET OUR TEAM
    THEY TRUST US
    QSense as a part of the community

    Sharing experience and building business ties

    QSense is the proud member of business organizations that focus their activities on building relationships and developing cooperation between business entities. We are committed to developing the Polish economy and building economic potential.

    The Silesia Automotive & Advanced Manufacturing (SA&AM) Cluster 

    An initiative of the Katowice Special Economic Zone S.A. Its goal is to build cooperation between companies and scientific institutions.

    Polish-German Chamber of Industry and Commerce (AHK Poland)

    The largest bilateral chamber in the country. It brings together the interests of 1,000 member organizations and has been promoting economic relations between Poland and Germany for more than a quarter of a century.

    Polish-Asian Chamber of Commerce (Izba Polska-Azja)

    The organization creates favorable conditions for business development in eastern markets. The Chamber offers economic consulting, economic analysis and other services. It also promotes Polish companies abroad.

    What is quality control?  

    Quality control is a set of activities aimed at examining, through available tools, one or more characteristics of a manufactured product and relating the results obtained to the established requirements. A product that does not comply with the specifications is disqualified or sent to be corrected by production. 

    Quality control is carried out by specialized personnel who are not counted as production workers. 

    Outsourcing quality control by QSense 

    Quality control is an extremely important phase of the entire product manufacturing process. It is at this stage that all the important characteristics of a manufactured item are checked. Properly conducted quality control makes it possible to detect inconsistencies before the item leaves the factory. 

    Therefore, in order to properly manage quality processes in an industrial company, it is necessary to have a specialized staff. The team should include properly trained: project coordinators, quality engineers, shift leaders and, finally, quality controllers. 

    Modern quality control outsourcing removes from the industrial company the responsibility of managing personnel from this area, and also eliminates the need to conduct training for new employees. At QSense, we know how important is the optimization aspect of recruitment processes and team management in large manufacturing plants. That is why we subscribe to the idea of quality control in Industry 4.0 and offer our clients comprehensive quality control outsourcing.     

    We provide systemic support for quality control in a given project from A to Z. It is up to QSense to acquire the right personnel and conduct training packages in accordance with the client’s requirements. Then, in the area inside the client’s plant, we manage and control the work of our crew.     

    QSense’s quality support also means reducing the client’s responsibility. We are fully responsible for the assigned area and our personnel. This includes possible inspections, audits, documentation and safety.    

    FIND OUT MORE AND CHOOSE QUALITY CONTROL BY QSENSE

    Quality control in the automotive industry – choose QSense’s experience   

    We have many years of experience in quality control in the automotive industry. This is confirmed, among other things, by the testimonials of our customers where we have successfully led quality processes in commissioned projects.    

    We know perfectly well how important it is to control the quality of subassemblies and semi-finished products manufactured for the automotive industry. That’s why, thanks to our proprietary QWall® information system, principals have access to QSense quality control data in real time. The statistics and information collected by our inspectors enable a quick response to irregularities in production processes.    

    READ MORE ABOUT QWALL®

    Quality control Wrocław

    QSense is headquartered in Wroclaw, Poland. It was here that our brand was established in 2015, and in a short period of time it gathered positive feedback among customers and grew rapidly. At the moment, we employ more than 1,300 controllers, and our organization is constantly growing. To date, we have already completed more than 200 projects with more than 20 satisfied customers and are constantly expanding our portfolio.  

    ABOUT US